
Shipping policy
At Lala Stories, we are committed to delivering your products safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Processing Time
Orders are usually processed and shipped within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timelines
Domestic Orders (within India): Delivery usually takes 3–7 business days depending on your location.
International Orders: Delivery may take 10–21 business days, subject to customs clearance and local courier availability.
3. Shipping Charges
Shipping charges are calculated at checkout and displayed before you confirm your order.
Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
4. Order Tracking
Once your order has been shipped, you will receive an email or SMS with tracking details.
You can track your order using the tracking link provided.
5. Delivery Issues
If your order is delayed or lost in transit, please contact our support team at [support@lalastories.com] with your order ID.
If delivery is attempted and the package is returned due to incorrect address or non-availability, re-shipping charges may apply.
6. Shipping for Digital Products
For digital items (such as subscriptions or downloads), delivery is instant via email or account access once payment is confirmed.
No physical shipping is required for digital products.
7. Returns Related to Shipping
Please refer to our Return Policy for details on returning shipped items.